Special Needs
Emergency
Contact Form

We have implemented this program to help our dispatchers to relay the most accurate and helpful information to our responders.

Contact Us

The information you give us in this form will be associated with the address you also give in the form, therefore any time there is a call for responders at your address, anyone responding will be aware of your loved ones’ special needs.

Important Numbers to Know

Poison Control

  • 1-800-222-1222

Jefferson County Emergency Medical Service & Emergency Management

  • Jefferson County EMS/EMA:
    865-471-9001

Jefferson County Non-Emergency Numbers to Call

  • Stray Animals, Cruelty, Bites – Jefferson County Sheriff Dept. Animal Control Office:

    865-471-5980

  • Natural Gas – Jefferson Cocke County Utility District:

    423-623-3069

  • Power Outage – Appalachian Electric Cooperative:

    865-475-2032

  • KUB

    865-524-2911

  • Newport Utility

    423-625-2810

Law Enforcement

  • Jefferson County Sheriff & Jail:
    865-471-6000

  • Jefferson City Police: 865-475-2002

  • Dandridge Police: 865-397-8862

  • White Pine Police: 865-674-7771

  • Baneberry Police: 865-674-2002

  • New Market Police: 865-475-7997

  • Tennessee Highway Patrol: 800-490-3490

Fire & Rescue Service

  • Jefferson City Fire: 865-475-3616

  • Dandridge Fire: 865-397-3192

  • White Pine Fire: 865-674-6568

  • New Market Fire: 865-475-1417

  • Baneberry Fire: 865-674-2002

  • Lakeway Central Fire: 865-475-6684

  • Kansas Talbott Fire: 865-475-9189

  • Chestnut Hill Fire: 865-509-4488

  • Jefferson County Rescue Squad:
    865-397-3973

These forms will need to be updated yearly to ensure we maintain accurate information to provide the best care to your loved ones.

Special Needs Emergency Contact Form

Fillable Forms

9-1-1 for KIDS

Adopt a 9-1-1 Communications Officer!

Jefferson 9-1-1 is the centralized dispatch center for all the towns and cities in the county. Jefferson County 9-1-1 handles 9-1-1 calls and non-emergency calls, as well as dispatches for dozens of police, fire and EMS agencies.

Jefferson 9-1-1 is a committed group of people who are dedicated to our community and who provide life-saving assistance to those in need every day. Help us to show gratitude to your neighbors and friends who work here and dedicate their lives to serving the public!

You are invited to Adopt a Dispatcher! Jefferson has full and part-time dispatchers who are highly trained and compassionate individuals who can connect callers with immediate resources 24/7/365.

What does adopt mean? You and/or your church/civic/club/classroom can send a note, gift, gift card, or any gift you would like to give, especially handmade art!

If you or your organization would like to participate in Adopt a Dispatcher, please call 865-475-6855 to arrange to drop off your notes, gifts, tributes and care packages.

Public Records Request

The Tennessee Public Records Act (TPRA) grants Tennessee citizens the right to access open public records that exist at the time of the request. The public does not have access to documents and information exempted by state and federal law.

Please use the form to make an official Freedom of Information Act request to the Jefferson County Communications Center. You may also make your request by calling 865-475-4911. We will contact you if any fees are required for the requested information. Please allow 7-10 business days for records to be compiled.

Public Records Request Form
Submit Request